Ingress

An interactive element such as a button that lets users engage a generative AI-powered feature.

Published: April 8, 2024 | Last updated: January 31, 2025
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Key UX concepts

Ingress for generative AI

As explained in the generative AI pattern abstraction, ingress is the the first time a user comes across a generative AI feature (for example, enabling a generative AI feature or entering a playground). To ensure users identify this action button amid other non-generative AI actions on a page, generative AI affordance for buttons is used.

Branded vs generic generative AI experiences

Certain generative AI experiences leverage product-specific visual branding, such as iconography. In order to determine if your product needs to be branded with product specific iconography, work with your product managers and team leadership.

Development guidelines

Refer to the code examples below for the primary and secondary buttons when used in the context of generative AI.

GenAI Primary button 

<Button variant="primary" iconAlign="left" iconName="gen-ai" ariaLabel="Generative AI - Primary button">
  Primary button
</Button>

GenAI Secondary button

<Button iconAlign="left" iconName="gen-ai" ariaLabel="Generative AI - Normal button">
  Normal button
</Button>

General guidelines

Do

  • Use the sparkle icon for actions related to generative AI
    Sparkles are the symbolic convention for generative AI. When this icon is used in an action button, it informs users of the nature of that action.
  • Displaying only one primary buttons on a page
    The Highlander  rule for a primary button applies; there can be only one per page. If there is an action that users are most likely to take and is the primary action, don’t use another primary button for generative AI, instead use the secondary button with generative AI affordance.

Don't

  • Avoid overuse and overwhelming users
    A button that leverages generative AI affordance should only be used to highlight an action compared to others on the page or that section. For example, if all actions inside a section are powered by generative AI, and the context is communicated to users at the section level such as headers, those buttons don’t need to leverage the iconography to avoid overwhelming users visually.

Writing guidelines

General writing guidelines

  • Use sentence case, but continue to capitalize proper nouns and brand names correctly in context.

  • Use end punctuation, except in headers and buttons. Don’t use exclamation points.

  • Use present-tense verbs and active voice.

  • Don't use please, thank you, ellipsis (...), ampersand (&), e.g., i.e., or etc. in writing.

  • Avoid directional language.

    • For example: use previous not above, use following not below.

  • Use device-independent language.

    • For example: use choose or select not click.

Component-specific guidelines

Terminology

  • Introducing the AI: generative AI assistant is the approved term for introducing and referring to the AI, and generative AI to refer to the experience.

  • User queries: use submit as the label or reference term when a user is making a choice, query, or request.

  • AI replies: refer to AI replies as responses, not answers.

Button text

  • Follow the writing guidelines for button.